We work hard to provide exciting offers and opportunities for Members to incentivise them to interact with the Programme. Where it appears to us that an Account is no longer active because there has been an extended period of inactivity, we may make an Account dormant and cancel any Wolves Cash collected with Programme Partners (excluding Wolves) sitting on it. 

So, if, for a period of 6 months or more you do not: 

(a) log-in to your Wolves Account, AND 

(b) collect or spend Wolves Cash, 

then your Account will become a 'Dormant Account'. 

This means that we may make it inactive and cancel any Wolves Cash collected with Programme Partners (excluding Wolves). But don’t worry! We will contact you by e-mail beforehand to let you know that your Account is at risk of being re-classified as a Dormant Account and that any Wolves Cash collected with Programme Partners (excluding Wolves) may be cancelled as a result. If you then log-in to your Account AND collect or spend Wolves Cash within the period specified in the email, your Account status will remain active.